Return Policy
Composition Health Inc. Return Policy
At Composition Health Inc., we want you to be completely satisfied with your purchase. If you have received a defective product or changed your mind about your purchase, we offer a hassle-free return process. Please read our return policy carefully.
1. Eligibility for Returns
- Defective Products: You may return any product that is found to be defective or damaged upon arrival within 30 days of the initial purchase.
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- Change of Mind: If you are not satisfied with your purchase for any reason other than a defect, you may return it within 30 days of the initial purchase.
2. How to Initiate a Return
- Step 1: Email our support team at [support@zanthaproducts.com](mailto:support@zanthaproducts.com) to inform us of your intent to return a product. Please include the following information:
- Your full name
- Order number
- Reason for the return (defective or change of mind)
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- Step 2: Our support team will respond to your email with a return authorization and instructions on how to complete the return process.
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-Step 3: Complete the provided product return form and include it in the return package.
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- Step 4: Carefully pack the unused product, along with all original packaging, accessories, and any documentation that came with it.
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- Step 5: Ship the product to the address provided by our support team. Please use a trackable shipping method and retain the tracking information.
3. Conditions for Returns
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- Products must be unused and in their original condition and packaging.
- Products must be returned within 30 days of the initial purchase date.
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4. Refunds
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Upon receiving and inspecting the returned product, we will process your refund within [X] business days. Refunds will be issued to the original payment method used for the purchase.
Please note:
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- Shipping and handling charges are non-refundable, except in cases where we shipped the wrong item, or the item was defective.
- Any return shipping costs incurred are the responsibility of the customer unless the return is due to a defect or an error on our part.
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5. Exchanges
If you received a defective product and would like a replacement, please indicate this in your return request email. We will do our best to provide you with a replacement product if it is available. If a replacement is not available, a refund will be issued.
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6. Contact Us
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If you have any questions or need assistance with the return process, please contact our support team at:
Composition Health Inc.
Email: [support@zanthaproducts.com](mailto:support@zanthaproducts.com)
We value your satisfaction and aim to make the return process as smooth as possible. Thank you for choosing Composition Health Inc. for your online shopping needs.